App Support

Pool Contractor Pro Support

Help for Pool Contractor Pro users, company administrators, field teams, and customers using the mobile app or web portal.

Contact

Email support at andrew@poolcontractorpro.com.

Include your company name, the page or feature you were using, and screenshots when available.

Response Time

Most support requests are reviewed within 1-2 business days. Urgent account access issues should include "Login Help" in the subject.

Account Help

Use the login page for password reset and username lookup. If your account is inactive, contact your company administrator or support.

FAQ

  • Pool Contractor Pro requires an account because the app stores sensitive company, customer, schedule, and project information.
  • New company setup timelines vary by onboarding needs and the data provided for customers, jobs, schedules, and services.
  • Pool Contractor Pro is designed for Pool Construction Management, Scheduling & Routing, Client/Sub/Employee Communication, CRM & Sales Reporting, and Estimation.
  • We strive to continue updating our app and integrate with all kinds of other applications like Google Drive, Google Calendar, Google Maps, Quickbooks Online, Fiserv, Stripe, and more...

Data Requests

For account deletion, data access, or privacy questions, email support from the address tied to your account so we can verify the request.

Last updated: August 5, 2026